Privacy Policy

We understand that your privacy is important, that’s why we have developed the policy below in order for our clients to understand how we collect, and use this information solely for the benefit of providing them with a better and more consistent service.

Before or during the time of collecting any personal information, we will outline the purpose for which this information is being collected.

We will collect and maintain the accuracy of this information, and only use this information for the purpose as outlined to you when the information is being collected.

We will only retain personal information for as long as required to fulfil the purposes as outlined at the time of data collection.

We respect the privacy and dignity of clients and individuals, will only collect information that is lawful and relevant to serving our customers better, and with the knowledge and consent of the individual concerned.

The information we collect relating to your property is stored in a database and solely used to assist us and our cleaners better understand client requirements, the surfaces we are expected to clean, any specific issues relating to the health of household members ( e.g. allergies to perfumes etc ) or other factors required to be considered in a cleaning schedule . This information is only provided to the cleaner appointed to service the Individual client properties they are responsible for servicing.

 The Information stored and deemed necessary to better service the needs of our clients will be maintained in a database with password access restricted to approved Ajax personnel only

This information stored will not be disclosed to any outside parties without prior client approval

We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorised access, disclosure, copying or use of the modification.

We are committed to upholding these principles to ensure that the confidentiality of personal information and the privacy and dignity of our clients.